All My Sons Moving Company 
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ID Move Date Title / Move Size Moving From Moving To
36495 8/29/2015 12:00:00 AM Crosstown move
House 4 Bedroom or more
The entire move by All My Sons went smooth. Ethan was informative, supportive and very knowledgeable. Moving day - Nick and his crew were on time and extremely professional. The guys worked fast and hard. We were delighted by their expertise and would not hesitate to have the same crew move us again. In short...Best crew in Cincinnati! Thank you and well done!
Moving From
HAMILTON,
OH
Moving To
CINCINNATI
, OH
36366 8/25/2015 12:00:00 AM Moving Sue Wilkens
Other
I was quoted a price of around $500 from Lacy. They tried to charge me $880 and my father is a retired accountant and he added up the biil and it was $770.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI,
OH
36418 8/24/2015 12:00:00 AM Thank you for the move
Apt 1 Bedroom
There were some speed bumps - the move had to be broken into 2 days unexpectedly, I was overcharged during payment on the first day, the initial move crew was unprofessional. They smelled very strongly of cigar smoke, which makes sense because I observed them being smoked in the truck cab; grumbled about every piece of furniture moved up stairs (I know it sucks, but I don't get to audibly fuss about the parts of my job I don't like); stopped for beverages on the way to the delivery site, etc. The move itself was fast and efficient, and everything was handled and delivered in good condition. I also appreciated the assistance of Jason and Ethan in scheduling the second day to accommodate my schedule, adjusting prices as appropriate, and using overall professional tones. I would recommend this company based on the administrative team alone. The second move date was very smooth. Thank you for your services.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI
, OH
36327 8/22/2015 12:00:00 AM E. Moore
Other
Excellent service! Although time was changed at last minute, the guys really did everything they could to make my move as easy as possible. They were very careful and polite. Altogether a positive experience and much less stressful than expected. Thanks for everything.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI,
OH
36311 8/22/2015 12:00:00 AM Moved, but later than I liked
Unknown
I enjoyed the guys on the site, but would of preferred more communication on what time they were to arrive.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI
, OH
36338 8/15/2015 12:00:00 AM They damaged our furniture and under quoted us on the price by $200
Unknown
Dresser drawers were not secured before moving into the house and were damaged. They were fast though. Sales team forgot to mention a 10% fuel surcharge and some other bs fee that added almost $200 to the bill.
Moving From
MIDLAND,
OH
Moving To
FT MITCHELL,
KY
36070 8/10/2015 12:00:00 AM Pretty Satisfied
House 2 Bedroom
Nick and his crew were prompt, pleasant and helpful. I thought he was a bit stubborn at my new place when they had trouble getting the sofa in the front door. He declined taking off the front door and ended up breaking a panel of glass on the door that now I have to file a claim to get reimbursed. Otherwise, it went smoothly and came in EXACZTLY at the quoted amount. Barb
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI
, OH
36084 8/7/2015 12:00:00 AM Fast & Friendly, but...
Apt 1 Bedroom
Pack &Load Crew: 4 men worked steadily, Justin & Akeem (sp?) labled their boxes clearly and taped securely. All were polite, respectful, got done fast within the estimate. Now for the bad news- Vance should NEVER mention tips. All boxes should be labled as to room at least or contents - I'm in new place wondering where things are. Missing roller caster from antique chair, delivery guys didn't see it in the truck. Bottoms of large boxes not double taped. And to top it all, they ate all but one of my snack-size candy bars from the frig! Jarla was thorough, and made remarks that my framed art would be boxed .. didn't happen. Fortunately I have not found any breakage yet.
Moving From
CINCINNATI,
OH
Moving To
HARDIN,
IL
36190 8/1/2015 12:00:00 AM moving
Apt 2 Bedroom or more
Moving From
FLORENCE,
KY
Moving To
CINCINNATI
, OH
35892 8/1/2015 12:00:00 AM Middletown to Mason
Apt 2 Bedroom or more
Packages were not put in correct rooms. Book shelves were stood against the wall with the back showing. They kept on telling us that we should move fragile pieces ourselves. They are the ones that should have the expertise.
Moving From
MIDDLETOWN,
OH
Moving To
MASON,
OH
35899 8/1/2015 12:00:00 AM Move about 2 blocks
Unknown
We moved from an apartment to a condo about 2 blocks away. I was quoted a one hour charge for travel and then 15 increments after that but when they called the day before the move to verify the time it then included a fuel charge. At that point it's too late to find another moving company. I didn't care for the huge window time of 11-5 for arrival. After reviewing the paperwork I was then told about the 2 hour minimum charge which was never mentioned. We moved 2 sofas, a full size bed, 1 dresser, bookcase and about 15 boxes. They were not prepared with shrink wrap or tape when they came. I happened to buy some shrink wrap and had the dresser and bookcase done for them. It would have never taken 2 hours but the truck would not fit through the drive and they had to walk from across the street up a flight of stairs to get to the entrance. We paid almost $500 including tip which was way too expensive but I had no choice.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI
, OH
35869 7/30/2015 12:00:00 AM These guys totally delivered!
Other
We had a really challenging move - lots of stuff and lots of stairs. These guys came in and out their heads down and worked hard the entire time. I have slot of respect for these hardworking movers and the company that sent out more movers to get the job done.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI,
OH
35867 7/30/2015 12:00:00 AM Excellent crew and job well done.
Unknown
Moving From
MASON,
OH
Moving To
CINCINNATI
, OH
35700 7/26/2015 12:00:00 AM Oops....
Unknown
Everything went fine...except my sister found my father's ring out in the middle of the driveway this morning when she pulled in!! This could have been VERY UPSETTING, had it been picked up by a passer-by.....OR if she hadn't seen it in time & perhaps accidentally run over it! Just some food for thoughtfor the next customer. Some things cannot be replaced at ANY price!!
Moving From
HAMILTON,
OH
Moving To
MIDDLETOWN,
OH
35702 7/26/2015 12:00:00 AM Move
Unknown
Went well aside from the fact that the date I had originally reserved with 50.00 was cancelled 15 minutes before their latest expected arrival time
Moving From
WILMINGTON,
OH
Moving To
MAINEVILLE
, OH
35697 7/24/2015 12:00:00 AM Foley Move 7-25-15
Apt 2 Bedroom or more
Local company, I always support local businesses. Just would have been nice if they delivered all my goods and didn't leave it on the truck. I am missing 3 cartons and a step stool.
Moving From
DAYTON,
OH
Moving To
DAYTON,
OH
35746 7/24/2015 12:00:00 AM Well Done!
Apt 2 Bedroom or more
Scheduling was a bit of a hassle but the movers were delightful. Phil and his crew did a great job.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI
, OH
35768 7/27/2015 12:00:00 AM Late, unKnowledgeable,
Apt 2 Bedroom or more
-quoted two time frames for arrival, movers were very late no matter what causing us to move things in the rain (exactly what i had planned to avoid when talking with customer service over the phone the day before!) -when we went over paperwork, the office had incorrectly written down that i was going to be a partial move. never did i use those words, mention a roommate, or another scenario that would call for a partial move description. Because of this, i was quoted FAR less than what my final bill totaled. I would have gone with a cheaper company if I had known this but because i had no other choice the day the movers showed up, i was forced to the higher bill. I mean, it was the day of moving and how else was i suppose to know the quote i was given was completely wrong. -my apartment building doesn't have a parking lot and therefore the truck had to park on the street. However, there were not spaces available other than the entrance drive way. The truck could have gone to the back of the building but the driver refused and said it was too difficult. Therefore, they kept my things over night causing me to take off work and stress that the next morning they may not be able to park on the street yet again. Your a moving company, you should know where you are going and what needs to happen to make the move successful. THAT IS WHY A MOVING COMPANY IS HIRED! The driver then proceeded to tell us that it is our responsibility to figure out where the truck will go. Again, you're the moving company...THAT IS LITERALLY IN YOUR JOB DESCRIPTION. His solution was that we go to the police department and get a permit to put on the street so cars can't park there the next morning. Well, that's all fine and I could have done that a week prior if you, THE MOVING COMPANY, made it clear that is a requirement. Regardless, it takes two days to get that sort of permit approved as the signs have to be posted for at least 24 hours. (This is something you should note next time you advise someone to solve your problem for you). Even the police officer working at the desk when i attempted to get a hold of such permits said moving companies typically know where they are going and what needs to happen before they arrive to avoid this situation. I mean, people move when street parking is the only access ALL THE TIME. Can you imagine doing your job in New York, Boston, Chicago? -we compromise (because I had no other choice) and the driver said he would be there the next morning at 7am so I didn't have to take too much time off work (very nice of him to agree to coming early). Except, the truck shows up at 8:30am and doesn't start moving things in until 9am! So again, on day two, they are late causing another inconvenience that I get to pay for. Let me remind you, people hire a moving company with the expectation that they will not have to move things themselves and therefore find convenience. -Once everything was finally unloaded, I found that lightweight boxes had been placed under heavy boxes causing the cardboard to collapse. In addition, plastic bins that were packed now need new lids because of the many cracks in the ones I had. -only positive I have to say is that the lead mover/driver was efficient in actually moving things into and out of the apartments. (even though this caused for damage, at least my bill didn't suffer because they were moving slowly). Although, I do remember one of the guys moving really slowly and only making a few trips upstairs on day two. -also would like to note that on both days, i had to call to figure out where the truck was and was told i would receive a call back from a manager very soon. i NEVER received a call back and was left hanging without a clue on when my move was happening.
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI,
OH
35699 7/26/2015 12:00:00 AM Was not the stress free experience I was hoping for.......
Other
I was told that the move would be on 7/25 between 12-4 and they may come a little early or a little late. I moved my dog in the morning so he would be out of the way and was back in centerville at 11:00 AM. I waited and waited and at 4:00 I called for an update from dispatch and was told he could not give me a time and was not even sure if it would happen that day!!!! So I waited till 5:00 and still heard nothing from them so I called back they did not even answer the phone!!! I called the main number and the girl apologized and asked me to hold. They would not even answer for her! I explained I had my dog in one place and I was in the other with all my things. Finally dispatch called and Sid basically I was not going to get moved on Saturday and they would be there first thing between 8:30 and 10:00 I did look now I have to sleep on the floor where my dog is and then come back up here I need a solid time.... He said they would call when they left the shop. So I wasted literally wasted 7:00 hours of my Saturday waiting with no one calling me once to explain what was going on from dispatch!!! The movers them selves were awesome and did a great job as did the girl at the main office. As for dispatch and never calling horible customer service. Some sort of discount or refund for my wasted time but I doubt that will happen and that is ok. I learnd I like having movers .... Once they show up...so I will use movers again in the future....and just to be clear it is dispatch ONLY that did a horible job very disappointed with the customer service from that group
Moving From
DAYTON,
OH
Moving To
MIDDLETOWN
, OH
35674 7/24/2015 12:00:00 AM Not very happy with overall move!
Apt 1 Bedroom
Setup up of move was great, person who contacted me was very pleasant and professional! Dispatch was fine! The actual movers were my issue! I had 3 guys! 2 of them were very professional & pleasant. The guy that seem to be in charge and took my money was not! He talked down to the other two & didn't take care with my furniture. We ended up with an entertainment center with nicked up legs and a coffee table that was scratched up on one side! Entertainment center I can get a stain stick & doctor up but the coffee table will end up being replaced! They said they wanted us to sign a waiver on removing china hutch but then said they could remove it! It got up there so it must be able to come down and if we signed waiver it wouldn't have mattered! Now I have to hire someone else to come get it out! I was at the address things were moved to so I wasn't there for all that but my son in-law got frustrated & some 15 boxes & a 6 foot divider screen were not taken! I paid $650 dollars & now will have to pay more to get someone else to finish! They also did not put the bed together they took apart! Seems by that time they got to us they were already hot & tired so they were rushing to finish up with us! I can not remember the young man's name, I think it was Nick, but he took care, was a hustler and was professional!
Moving From
CINCINNATI,
OH
Moving To
CINCINNATI,
OH


 
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