All My Sons Moving Company 
USA AMS

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ID Move Date Title / Move Size Moving From Moving To
24839 10/11/2013 11:00:00 PM The agents on the phone were courteous and informative. The movers were on time and very pleasant. Took good care of the furniture.
Apt 2 Bedroom or more
Moving From
MIDDLETOWN,
CT
Moving To
EAST HAVEN
, CT
24784 10/11/2013 11:00:00 PM Everything
Apt 2 Bedroom or more
Moving From
ROCKY HILL,
CT
Moving To
ROCKY HILL,
CT
24854 10/11/2013 11:00:00 PM On time and punctual.
Unknown
A couple of the furniture had dents after the quilt wrap was revealed, but everything worked out.
Moving From
NEW HAVEN,
CT
Moving To
BRANFORD
, CT
24780 10/10/2013 11:00:00 PM Efficiency and politeness over the phone
Unknown
My experience with your company was good overall. The job was completed but my gripe is with the price. You have motivated me to never have to depend on someone to move my belongs again.
Moving From
BRIDGEPORT,
CT
Moving To
ANDOVER,
MA
24746 10/9/2013 11:00:00 PM personal contact, sense that people cared
Unknown
moving can be stressful and this one was but AMS helped to decrease the stress.
Moving From
FARMINGTON,
CT
Moving To
NEW YORK
, NY
24738 10/8/2013 11:00:00 PM The positive attitude between Jamar & Miguel and Miguel singing I loved it
Apt 2 Bedroom or more
It was great
Moving From
BRANFORD,
CT
Moving To
NEW HAVEN,
CT
24694 10/6/2013 11:00:00 PM They are kind and move your stuff as if it was there's
Apt 2 Bedroom or more
not much more can say will use you again and tell everyone about you guys
Moving From
BRANFORD,
CT
Moving To
BRANFORD
, CT
24673 10/4/2013 11:00:00 PM The three guys worked hard and fast moving us.
Apt 2 Bedroom or more
Moving From
GROTON,
CT
Moving To
UNCASVILLE,
CT
24807 10/2/2013 11:00:00 PM It was fairly easy, even though I had to stop at 2 places.
Apt 2 Bedroom or more
Moving From
AVON,
CT
Moving To
SIMSBURY
, CT
24675 9/30/2013 11:00:00 PM
Apt 2 Bedroom or more
Furniture could have been handled better, more carefully. The truck should have padding on the floor for the more delicate furniture. I was concerned more pads were not used to protect the furniture as it came out of the storage unit. Many of my furniture items were damaged.
Moving From
WEST HARTFORD,
CT
Moving To
WEST HARTFORD,
CT
24607 9/29/2013 11:00:00 PM
Apt 2 Bedroom or more
Saturday night I was informed during my "confirmation call" I would need 4 movers to make my move happen for less than $1,000. I was irritated because this was my third phone call with All My Sons regarding this move and with every call the price of the move increased and the number of workers needed increased from the original estimate that had been given almost a month before. The last phone call nearly doubled the price with less than 48hours to go. Doug seemed understanding on the phone, he told me to relax and assured me that he would "take care of it" by throwing in the 4th mover at no charge and doing his best to keep the price low given the obvious sales mistake. His estimate was 6-700 with 4 movers. We did not discuss the time of the move during this call. It should be noted that my first phone call was with "Jay" and he quoted me 2 movers for approximately $345. I told him I needed to reserve the elevator and I would call him back with a time. My second phone call was with "Laura" and she quoted me 3 movers for under $500. At that time I indicated that I had reserved the elevator for 10am on September 30. I live in an apartment building and the soonest you can reserve the elevator is 10am. The third phone call was Doug who said 4 movers for 6-700 and with only 3 movers it would be closer to $1000. He agreed to throw the 4th mover in for free. Only three movers showed up at 9:15 the day of my move. When I spoke to the call center that morning, they had written down the time of arrival between 8 and 9am. This was the time of arrival during my first move in January, not this move. Luckily we were able to ask maintenance to lock the elevator early, so this only resulted in about a 15 minute delay. The move itself resulted in significant damage, all of which I have pictures of and I will be seeking reimbursement/ a credit for: Dented/ damaged dressers and changing table (3) When we went to put my daughter's crib together last night, I noticed a large scratch/dent on the end of my daughters crib- (This is a fairly small piece that can easily be carried by one person through any doorwway) Ripped Mattress (less than 2 years old)- (the actual mattress, not box spring) Pottery barn standing lamp- broke the base off completely- again a small piece that could easily be carried into the home without damage by a normal size person. Additonally, the couch was not able to be moved into the house. While I understand that there was a stairway to navigate, the landlord who moved out of the apartment only a week before removed a couch significantly larger from the living room with no trouble. The move ended up costing way more than we were initially quoted and more than Doug estimated with his prmosed 4 man crew. The cost of our move was approximately $1,000, which given the previous estimates and damage is unacceptable. In addition, my husband overheard the men talking about how the fourth guy was supposed to be there, but he was late for work, so they left without him. This was my second move with your company. The initial move was phenomenal as is indicated by the fact that I was happy to hire you again, less than 10 months after the first move. This second move was nothing short of awful. Between my damaged furniture, the escalating price and the inability of the guys to get all of my furniture in, I am disappointed and upset. All of these pieces had been moved by your company initially without any damage. Doug seemed helpful on the phone and the movers themselves were very nice, but the service this time around is simply unacceptable. If I don't hear from you, I will be reaching out shortly to discuss the damaged items.
Moving From
HARTFORD,
CT
Moving To
WEST HARTFORD
, CT
24615 9/29/2013 11:00:00 PM The customer service was excellent throughout. I got updates regularly and was never left wondering. Put me at ease.
Apt 2 Bedroom or more
I had a couple difficult items to move, and they not only figured out how to move them, but how to easily fit everything in a storage unit. The details of my move changed late (went from being able to move into a condo into having to go into a storage unit instead) and everybody was very flexible.
Moving From
BRISTOL,
CT
Moving To
BRISTOL,
CT
24653 9/29/2013 11:00:00 PM Prompt, careful and efficient.
Apt 2 Bedroom or more
Crew worked very hard; never stopped and had to be persuaded to take a very brief lunch break.
Moving From
STAMFORD,
CT
Moving To
NORWALK
, CT
24803 9/29/2013 11:00:00 PM
Unknown
Two end table beveled glass tops are missing. I have filed a claim. I hope I do not have an issue with reimbursement.
Moving From
WATERBURY,
CT
Moving To
WATERBURY,
CT
24582 9/27/2013 11:00:00 PM The guys arrived on time and stayed busy.
Apt 2 Bedroom or more
it was my first time hiring movers. Will definitely use you again
Moving From
MANCHESTER,
CT
Moving To
MANCHESTER
, CT
24634 9/27/2013 11:00:00 PM I felt like my move mattered to your company.
Other
Moving from a two bedroom apartment with a full size basement to a studio apartment was stressful, but your men were cheerful and hardworking, and I appreciated that. The men finished within three hours, and I'm even receiving a credit on the transaction! Quick job!
Moving From
WATERBURY,
CT
Moving To
WOODBURY,
CT
24557 9/27/2013 11:00:00 PM They worked hard for us.
Unknown
Moving From
MILFORD,
CT
Moving To
DARIEN
, CT
24645 9/26/2013 11:00:00 PM Everything went very smoothly and the process was easy.
Townhouse
Moving From
MILFORD,
CT
Moving To
BRANFORD,
CT
24620 9/25/2013 11:00:00 PM It was timely and fast.
Other
Moving From
WATERBURY,
CT
Moving To
NEW HAVEN
, CT
24604 9/25/2013 11:00:00 PM arrived on time and movers were very careful with items which were very heavy and had to be carried down a large staircase.
Other
all items were wrapped. truck was packed so that nothing would shift. movers were very polite and helpful to us.
Moving From
MILFORD,
CT
Moving To
MILFORD,
CT
24498 9/23/2013 11:00:00 PM The professional attitude of the crew was top knotch!
Other
The crew worked very fast and efficient. I'd highly recommend this company to anyone.
Moving From
WEST HAVEN,
CT
Moving To
SHELTON
, CT


 
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